At Pallavi Spa (accessible from https://www.pallavispa.online), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pallavi Spa and how we use it.
1. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
2. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly or book a session, we may receive additional information about you such as your name, email address, phone number, preferred service, date, and any custom requirements you choose to share.
3. How We Use Your Information
- Provide, operate, and maintain our website and spa concierge services.
- Improve, personalize, and expand our website performance.
- Understand and analyze how you use our website channels.
- Develop new services, packages, and functionalities.
- Communicate with you (via phone, SMS, or WhatsApp) to confirm booking slots.
- Send you transactional text alerts or promotional vouchers (with your consent).
4. Log Files & Analytics
Pallavi Spa follows a standard procedure of using log files. These files log visitors when they visit websites. We utilize Google Analytics 4 (GA4) to analyze user flow, track click milestones (like calling or booking), and measure site interactions to enhance the sanctuary experience.
5. Data Protection
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. We do not sell or lease your personal information to third parties.